Finance and Business Services
Business services includes management consulting, call centres, HR and provision of personnel, security services, advertising and marketing while financial services includes banks and insurance companies.
More than 20,000 people are employed in financial and business services in the Highlands and Islands , accounting for 10.2% of total employment in the area.
Many big employers are of course the banks (RBS, Bank of Scotland, HSBC, Clydesdale Bank) but there are also many smaller local businesses:
Maxwell & Company Architects and Designers Ltd
The Inverness company employs 10 staff and worked at a variety of projects, including Dalcross Castle and The Carnegie Club at Skibo Castle.
This consultancy provides advice in the areas of intellectual property protection and management, run by a Chartered Patent Attorney.
Personal, commercial and motor insurances and financial services are offered by this company in Inverness, Lerwick and Kirkwall. They employ about 15 staff.
This phone and broadband company runs three call centres on the Isle of Lewis, Western Isles, with one in Stornoway.
This financial and business services company was founded 2007 by two graduates from Edinburgh University. Based in Hopeman, Moray, and Edinburgh, they offer financial advice (funds, portfolios), database development and process optimisation. They also conduct research with the Edinburgh University E-Science and Informatics Departments. This also benefits their costumers because they gain access to the latest cutting edge technology developments.
Vertex is a leading international Customer Management Outsourcing business which has call centres in Ross-shire and Moray. The company offers consulting, IT services, debt management, and costumer management outsourcing. The costumer management for Westminster City Council is run in the Highlands and Islands. The costumer advisors deal with enquiries about parking, trading standards activities, health and safety, education and pest control amongst others.
Telecom service centres Ltd (HEROtsc)
The company provides telemarketing and call centres for their clients in the sectors of utilitites, mobile telecommunication and financial services. There are three call centres in our region, in Aviemore, Dunoon and on the Isle of Bute. The company employs over 3,000 people across the UK and India.
Eagle Consulting in Inverness is a accounting services company that provides Accounting, Payroll, Treasury and Taxation solutions to a wide variety of businesses and organisations throughout the UK. They are the accounts department for their clients by offering these services together or individually.
Capgemini offers consulting, technology, outsourcing and local professional services. Its headquarters are in Paris, but they employ over 90,000 people all over the world and about 8,000 in the UK, one of the locations is Inverness.
This Inverness based company, is run by Melissa Turnbull, an Independent Financial Adviser, who offers tailored face to face advice for different financial needs (investments and savings, pension, mortgages).
Based in Dunoon, they offer call centre and marketing services, e.g. mailorder, accounts, research and analysis services, database services, email marketing.
With one site in Stornoway and the second in Balivanich (Isle of Benbecula), they offer electrical, media, repair services and security systems.
The company was founded in 2007 and offers consultancy services to help innovation and optimisation in industry. They specialise in enterprise design for sustainability, strategic sourcing and procurement, and supply chain design & management.
Located in Thurso but with national coverage, the Dental Plan Ltd with its 10 employees is a payment plan provider.
About 1000 employees across the UK, with Inverness and Skye as two locations, are involved in specialist areas of business and have been appointed to act as insurance brokers to several professional bodies, trade associations and membership organisations.